Zomato CEO Deepinder Goyal posted a post from his account on social media platform X. In which he confirmed the launch of the feature to delete the order history on the app. Deepinder Goyal also linked the case of a user Karan along with this app feature. Goyal wrote, “For Karan and many more users like him – now you can delete orders from your order history on Zomato. Use it responsibly. We are sorry that it took so long to bring it. It affected many systems and microservices. We are rolling it out to all customers, as we said.”
For Karan and many others – you can now delete orders from your order history on zomato. Use it responsibly 🙏
Sorry, this took us a bit of time to prioritise and build. This touched multiple systems and microservices. We are rolling it out to all customers as we speak. https://t.co/Vwfr6Fs087 pic.twitter.com/0UMUnDuj0j
— Deepinder Goyal (@deepigoyal) July 12, 2024
@zomato this is sorry to say that i cannot order late night orders now bcoz my wife has caught me ordering late night orders by checking order history. And the worst thing is i cannot delete the order history. Bye bye zomato or make me delete the order history as when I order things 😪
— Karan Singh (@karan_sing79499) December 12, 2023
Announcing the feature, Dipinder Goyal tagged a post by user X named Karan from December 2023. The user claimed in the post that he will no longer place late night orders from Zomato because his wife checks these orders, and the worst part is that he cannot even delete these orders from the history. The user said that either Zomato should provide the facility to delete orders from the history, or else he is leaving Zomato.
After about 7 months, Zomato has now taken steps in this direction and actually added the feature. There have been many reactions from users on this post of Deepinder Goyal. Earlier, a similar interesting case was also seen from Blinkit. In which a user complained that his mother does not pay for green coriander leaves. Rather, she wants green coriander leaves to be given for free with many vegetables. After this incident, CEO Albinder Dhindsa took the feedback seriously and added the feature to the app.
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