Upon logging into the website, users received a message that read “Due to maintenance activity, e-ticketing service will not be available for the next one hour, please try later. To file cancellation/TDR, please call the customer care number 14646.” , call 0755-6610661 and 0755-4090600 or mail to etickets@irctc.co.in.” Due to this, online booking, cancellation and Tatkal ticket booking services were affected. Many users expressed their displeasure and disappointment on social media.
“Using the IRCTC app daily feels like running a slow-motion marathon, except at the finish line you get a ‘session expired’ message,” wrote a user on Twitter.
Another user wrote, “The worst app in the history of the world #IRCTC Rail connect. First of all it is very slow to start the application, along with that you guys allow the agent to do instant booking for the first 5 minutes. Instant It is almost impossible to book tickets.
Some users also alleged that this is a daily problem and asked what kind of maintenance is required on a daily basis.
